Your data is protected.

We collect your personal data when you provide it directly through our contact and quote request forms on this website (hbsystems.com.mx and related subdomains), or when you contact us by email or telephone. The data we may collect includes:

• Full name
• Your company name
• Email address
• Telephone number
• Information about your operations and current technology infrastructure (number of users, systems you use, improvement priorities), provided voluntarily when completing our quote questionnaire

We do not collect sensitive personal data (ethnic origin, health, religious beliefs, union membership, sexual preferences, etc.).

Your personal data will be used for the following purposes necessary for the service you request:

• Contacting you and following up on your request for information or a quote
• Preparing and sending you a customized service proposal
• Providing technical support and assistance regarding contracted services
• Invoicing and compliance with contractual and tax obligations

Additionally, we will use your information for the following secondary purposes, which are not essential to the requested service but allow us to provide you with better service:

• Sending you commercial information, promotions, and news about our services
• Compiling internal statistics and conducting market research
• Improving your browsing experience on our website

If you do not want your data to be processed for these secondary purposes, you may notify us by sending an email to hola@hbsystems.com.mx with the subject line “No secondary purposes.”

This website uses first-party and third-party cookies, as well as tracking pixels (such as Google Analytics and Meta Pixel), to:

• Analyze visitors’ browsing behavior
• Measure the performance of our advertising campaigns
• Improve the website’s functionality and content

You can disable cookies by changing your browser settings. Please note that this may affect the functionality of some sections of the website.

Your personal data may be shared with technology service providers (such as email, web analytics, and digital advertising tools) that assist us in operating the website and providing our services, and that are required to protect your information in accordance with this same policy.

We do not sell, rent, or transfer your personal data to third parties for purposes other than those specified herein, except when required by a competent authority in accordance with the law.

You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights), as well as to revoke any consent you have granted us.

To exercise any of these rights, send a request to the email address hola@hbsystems.com.mx indicating:

• Full name
• A clear description of the right you wish to exercise
• A document proving your identity

We will respond to your request within a maximum of 20 business days, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

We reserve the right to modify or update this privacy notice at any time as a result of new legal requirements, service-related needs, or changes in our practices. Any changes will be published on this same page, indicating the date of the latest update.

By providing your personal data through our forms and using this website, you express your consent to the processing of your data as described in this privacy notice.

If you have questions about this privacy notice, contact us at:

• Email: hola@hbsystems.com.mx
• CDMX telephone: +52 55 4161 6023
• Querétaro telephone: +52 442 670 0185

HB Systems

Mexico