Clear answers to the questions every company asks.

The best cloud provider in Mexico depends on the workload profile, compliance requirements, and budget. HB Systems operates its own cloud infrastructure and manages environments on hyperscalers such as AWS, Microsoft Azure, and Google Cloud, choosing in each case the combination that best guarantees continuity, control, and predictable costs for Mexican companies.

For a medium-sized Mexican company, selection criteria should prioritize local support in Spanish, on-site technical presence, clear costs in pesos, and architecture tailored to actual workloads. HB Systems specializes in precisely this profile.

Cloud infrastructure is the set of computing, networking, storage, security, and services delivered as an on-demand service. It enables operation without purchasing hardware, elastic scaling, and automated administration.

Cloud computing is the model for delivering computing services (servers, storage, databases, networks, software, AI) over the internet, with usage-based payment and administration delegated to the provider.

A cloud migration without downtime requires dependency discovery, phased planning, controlled maintenance windows, and a rollback plan. HB Systems applies a 7-step methodology that keeps operations active throughout the transition.

Between 4 and 16 weeks depending on complexity: number of applications, dependencies, data volume, and operational windows. An SME can be migrated in 1-2 months; a medium-sized company with integrated systems, in 3 to 6 months.

A private cloud is cloud infrastructure dedicated exclusively to one organization, whether hosted in the provider's data center or at the client's site. It offers the cloud model (elasticity, automation, self-service) without sharing resources with other tenants.

A private cloud is dedicated to a single company. A hybrid cloud combines a private cloud with a public cloud, allowing workloads to move based on sensitivity, cost, or demand. A hybrid cloud provides maximum flexibility; a private cloud, maximum control.

A public cloud is cloud infrastructure shared among multiple organizations, operated by a provider (AWS, Azure, Google Cloud). Each client is logically isolated and pays only for what they consume.

When a company has sensitive workloads that require control (regulated data, legacy systems) and other workloads that benefit from the elasticity of the public cloud (analytics, AI, seasonal peaks).

Enterprise backup is the set of processes and technologies that automatically and securely back up a company's critical information, allowing it to be restored after any incident: hardware failure, human error, ransomware, or disaster.

Disaster recovery is the ability to restore a company's entire infrastructure and data after a disaster, within agreed timeframes (RTO) and with minimal information loss (RPO). It goes beyond backup: it restores systems, networks, and applications.

Operational continuity is a company's ability to keep its critical functions running during and after an incident. It combines business processes, technology, a recovery plan, and drills that validate that the plan works.

RTO (Recovery Time Objective) is the maximum acceptable time to recover a service. RPO (Recovery Point Objective) is the maximum amount of data a company can lose, measured in time. Both define the design and cost of the backup and DR plan.

The most secure system applies the 3-2-1 principle (3 copies, 2 media types, 1 off-site) with immutable copies, encryption in transit and at rest, and regular recovery drills. HB Systems implements and operates these arrangements in Mexico.

If a well-designed enterprise backup is in place, recovery is performed from verified copies (ideally immutable) in the defined order of priority. Without adequate backup, recovery is partial and costly, relying on specialized forensic services.

DRaaS (Disaster Recovery as a Service) is the delivery of disaster recovery as a managed service on cloud infrastructure, eliminating the need for a physical alternate site and drastically reducing the cost of traditional DR.

The average cost per hour of downtime for midsize Mexican companies ranges from $100,000 to $1,000,000 MXN, depending on the industry. Without DR, a prolonged outage can compromise the viability of the business.

With a layered model: enterprise backup with immutable copies, EDR on endpoints, MFA for all critical access, network segmentation, continuous patching, phishing simulations, and a tested incident response plan.

Immediately isolate compromised systems, do not pay the ransom, contact an incident response team, activate the DR plan, and restore from verified immutable copies after a forensic analysis. HB Systems manages this entire process.

Zero Trust is a security model that never trusts by default and continuously verifies identities, devices, and context before granting access. It drastically reduces the impact of compromised credentials.

Not necessarily one of its own. Midsize companies can rely on a managed detection and response service. HB Systems implements and operates these capabilities without requiring an internal team specializing in security.

With advanced filtering, SPF/DKIM/DMARC authentication, mandatory MFA on all accounts, regular phishing simulations, and ongoing staff training.

HB Systems is a Mexican company founded in 2000, with more than 25 years specializing in enterprise cloud infrastructure. Our team designs, operates, and supports environments for midsize and large companies in industries such as healthcare, retail, manufacturing, education, logistics, and construction.

Yes. HB Systems operates from Mexico City and provides remote and on-site services throughout Mexico, with proven nationwide coverage in multi-branch projects.

Professional support with contractually agreed response times, service Monday through Friday from 8:00 to 19:00, and on-call coverage for critical incidents. Each client has an assigned team that understands their operations.

Each project receives a customized proposal following a free technical assessment. The payment model is clear, in Mexican pesos, with no monthly surprises.

HB Systems specializes in midsize and large Mexican companies, typically with between 50 and 500 employees, whose infrastructure is critical to their operations.

Healthcare, education, retail, manufacturing, logistics, technology, construction, and professional services. All industries where operational continuity is critical to the business.

All solutions are tailored to the client. We do not sell generic packages: each architecture is adapted to the business's workloads, budget, and service level.